Consent capturedLive presence checkLocation verifiedInvitation

Verified on a call, from anywhere.

For cases that do not need someone at the door, the applicant joins a secure, recorded video session from their own phone. A verifier guides it, and location, a live presence check and the recording are kept as evidence.

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Follow one verification

Secure link

Invited

The applicant opens a bank-branded link on their phone and confirms their name and registered mobile number. No app to install.

Video KYC & Digital Customer Point Verification invitation and identity check

Consent and checks

Prepared

Permissions for camera, microphone and location are requested, the notice is acknowledged, and location and network are checked before joining.

Video KYC & Digital Customer Point Verification consent and geo check

Recorded video

Live session

The applicant joins a guided, recorded session. A random number read aloud confirms a real person is present.

Video KYC & Digital Customer Point Verification live check and recorded session

Verifier desk

Guided by a verifier

The verifier runs the session from one console: video, live signals, location, the case script and quick notes.

Prototype preview with illustrative data.

Evidence package

Handed to QC

Duration, challenge result, GPS and checklist are bundled with the recording and the verifier's observations for quality control.

Prototype preview with illustrative data.

Inside the applicant’s journey

What the applicant sees on their phone. Prototype preview with illustrative data.

**Invitation**A bank-branded invitation with the reference, verification type and estimated time.

**Verify identity**Name and registered mobile number are checked against the case.

**Prepare**Identity, address proof and premises to show, listed before the session starts.

**Consent**Camera, microphone and location permissions, with the notice acknowledged and time-stamped.

**Geo check**Location, accuracy, network and connected time checked before joining.

**Live check**A random number read aloud confirms a real person is present.

**Recorded session**A guided, recorded session with on-screen instructions from the verifier.

**Complete**A submission receipt with duration, video and location evidence.

Inside the verifier’s desk

Workspace

The verifier's day at a glance: assigned cases, completed, remaining and the SLA for each.

Assigned cases
Completed today
SLA per case
Availability

Prototype preview with illustrative data.

What you receive

An evidence package, not just a yes or no.

Each session ends with the material behind the verification, so your team can see how the result was reached. Everything is checked by our quality-control team before it reaches you.